Terms & Conditions

All orders that you place with Day Dream Designs will be subject to acceptance in accordance with these terms and conditions.  Day Dream Designs reserves the right to change these terms and conditions at any time. 

Prices & payment

Wedding stationery prices include: design, proofing, collating and printing. Prices are subject to change without notice, should you have placed an order with us, the prices at time of order will apply. Prices do not include delivery. A non-refundable 25% deposit of total order value is requested when your order has been placed and confirmed. Your order will only be released on receipt of full payment. Payments for all services or items can be made by cash, PayPal, bank transfer or cheque. Please note payments made via PayPal will incur an additional transaction charge. If paying by cheque please allow an extra 5 working days for payment to clear before we start your order.

Proofs

Once you have placed an order we will finalise all wording with you and send you a final proof in pdf format via email. Checking proofs of any stationery is the responsibility of the client. The proof must be signed and dated and returned, sometimes it’s necessary, for a further proof to be issued. Orders will not be processed without final approval. If there are any amendments after approval stage, it will be charged accordingly.

Approval

Day-Dream Designs requires that, once you have approved the pdf proofs, you sign, scan/send back a signed off approval form to confirm that you are happy with all elements of the proof, and are happy for the order to be made-up/printed. Please note that due to each item being individually hand made, there will be slight differences between each item. Refunds will only be made if the stationery is found to be faulty or does not meet the clients specifications outlined at the final proof stage. Slight differences between each item are due to the hand made aspect and therefore not seen as a fault.

Copyright

Clients are fully responsible for ensuring and obtaining all the necessary consents and permissions in relation to any images, photographs, and artwork or to hymns/readings etc. Day-Dream Designs will not be held responsible for any action taken again us due to copyright infringement.

Delivery

Post and packaging is not included in the price and will be charged at cost and will vary according to the weight and size of your order. Table Plans will be dispatched separately from any other stationery. Your order will be dispatched by Royal Mail 1st Class recorded or Special Delivery. Please allow up to 48 hours for receipt of your order once it has been dispatched. A signature will be required on delivery to provide proof of receipt. Orders within the Torbay area can be hand delivered upon request, but please contact me to make arrangements. Whilst I will make every effort for you to receive your order at the agreed time, please note that your order and/or delivery times may be affected by circumstances beyond my control. However, I will always do my utmost to make sure agreed delivery times are met and keep you informed of all progress.

All Stationery & Bespoke Services

I can develop your ideas and create beautiful designs that will be exclusive to you. Simply, tell me about the theme of your wedding, the colours you will be using and I will work with you in designing a wedding package to suit your plans.

All stationery is handmade and there will be very slight variations in each card. This is part of their make-up and does not mean they are faulty. Due to the use of small pieces in some designs, I recommend that cards and stationery products are kept out of reach of babies and small children.

By placing an order you are agreeing to these terms and conditions.